TERMS AND CONDITIONS

 

  1. INTRODUCTION

These Terms & Conditions govern your access to and use of the website, products, and services offered by Dr. JV Healing Pvt Ltd (“Company”, “we”, “us”, “our”). Dr. JV Healing Pvt Ltd is engaged in the development, manufacture, and distribution of pharmaceutical, dermatological, skincare and other products. By accessing or using this website, or by purchasing or using any of our products through this website or through any third-party platform, marketplace, distributor, retailer, or offline channel, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and any other policies displayed on this website (collectively, the “Terms”). These Terms shall apply uniformly irrespective of the platform or channel through which the products are purchased or used.

 

  1. ELIGIBILITY

You must be at least 18 years of age to use this website. By using this website, you represent that you are legally competent to enter into a binding contract under the Indian Contract Act, 1872.

 

  1. PRIVACY

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We encourage you to review it carefully.

 

  1. PRODUCTS & INFORMATION DISCLAIMER

Our products include pharmaceutical, dermatological, skincare, healthcare and other products. All product descriptions, images, and information are provided for general informational purposes only. Nothing on this website constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before using any product, especially if you have medical conditions, allergies, sensitivities etc.

Users are advised to:

  • Read ingredient lists carefully
  • Follow usage and storage instructions
  • Perform a patch test before regular use

In case of irritation, sensitivity, or adverse reaction, discontinue use immediately and consult a qualified medical professional.

 

  1. USER OBLIGATIONS

You agree that you shall not:

  • Use the website or the products for any unlawful, fallacious or inadvertent purposes
  • Misrepresent your identity
  • Upload or transmit harmful, misleading, defamatory, obscene, or illegal content or opinions
  • Attempt to gain unauthorized access to the website or its systems

All products and services offered on this website are intended solely for personal use. You may not resell, distribute, commercially exploit, or otherwise use our products for trade or business purposes without prior written consent. We reserve the right to limit quantities, cancel orders, or discontinue products at our discretion.

 

  1. INTELLECTUAL PROPERTY

All content available on this website, including text, images, logos, graphics, trademarks, product names, and design elements, is the exclusive property of Dr. JV Healing Pvt Ltd and is protected under applicable intellectual property laws of India. No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

 

  1. ORDERS, PRICING & AVAILABILITY
  • Product availability is subject to change without notice.
  • Prices may be modified at our discretion.
  • We reserve the right to refuse or cancel orders due to regulatory restrictions, stock unavailability, or suspected misuse.

 

  1. SHIPPING, RETURNS & REFUNDS

Dr. JV Healing Pvt Ltd strives to dispatch products within reasonable timelines after order confirmation; delivery timelines may vary depending on location, availability, and logistics partners. Shipping and delivery of the products shall depend on third party logistics which We may or may not have control on. Dr. JV Healing Pvt Ltd is not to be held liable for delay in case of unavoidable circumstances like strikes and national calamities or any other force majeure conditions. Due to the nature of pharmaceutical, skincare and personal hygiene products, returns, exchanges, or refunds are not permitted once a product has been opened, used, or tampered with, except in cases of manufacturing defects, damage during transit, or incorrect product delivery. Any such issues must be reported within 48 hours of receipt along with valid proof. Approved refunds, if applicable, will be processed to the original mode of payment within a reasonable period, in accordance with applicable laws.

 

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Dr. JV Healing Pvt Ltd shall not be liable for any indirect or direct, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, personal dissatisfaction, or any other losses arising out of or in connection with the use of this website or our products. The Company’s total aggregate liability, if any, whether in contract, tort, negligence, or otherwise, shall be strictly limited to the amount actually paid by you for the specific product giving rise to the claim. Use of our products is at your sole discretion and risk, and users are advised to follow all usage instructions and seek professional medical advice where appropriate.

 

  1. PRODUCT INFORMATION & ACCURACY

We strive to ensure that all product descriptions, images, and information on the website are accurate and up to date. However, minor variations may occur. Dr. JV Healing Pvt Ltd does not warrant that product descriptions or other content are error-free, complete, or current, and shall not be liable for any inadvertent inaccuracies. For specific queries, users are encouraged to contact us directly.

 

  1. THIRD-PARTY LINKS

This website may contain links to third-party websites for convenience. Dr. JV Healing Pvt Ltd does not control or endorse such websites and is not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

 

  1. INDEMNITY

You agree to indemnify and hold harmless Dr. JV Healing Pvt Ltd from any claims, losses, damages, or expenses arising out of your misuse of the website or products, violation of these Terms, or infringement of any third-party rights.

 

  1. TERMINATION

We reserve the right to suspend or terminate access to the website without notice if these Terms are violated or if required by law or at for reasons beyond Our control.

 

  1. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts of Mumbai, India.

 

  1. AMENDMENTS

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

 

  1. CONTACT INFORMATION

For any queries or concerns, please contact us at:

Email:

 

Dr. JV Healing Pvt Ltd. All Rights Reserved.