Privacy Policy

 

Welcome to the website of Dr. JV Healing Pvt Ltd (“Dr. JV Healing”, “we”, “us”, or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.

By accessing or using this website, you agree to the terms of this Privacy Policy and our Terms & Conditions.

 

Information We Collect

You may browse our website without providing personal information. However, we may collect personal information when you voluntarily provide it to us, including but not limited to:

  • Name
  • Email address
  • Mobile number
  • Shipping address
  • Any other information shared through contact forms, customer support, or account registration.

In addition, we may automatically collect certain non-personal information such as IP address, browser type, device information, pages visited, and usage patterns for analytics and security purposes.

 

Use of Information

We may use the information collected for the following purposes:

  • To process orders and deliver products
  • To respond to your queries and customer service requests
  • To send transactional communications related to your orders
  • To share product updates, offers, or informational content (you may opt out at any time)
  • To improve our website, services, and user experience
  • To comply with legal or regulatory obligations

 

Payment Information

Dr. JV Healing Pvt Ltd does not collect or store credit card, debit card, UPI, or banking details. All payment transactions are processed securely through authorized third-party payment gateways. We are not responsible for the data handling practices of such payment service providers.

 

Data Hosting & Security

Our website and data are hosted on secure third-party servers with appropriate technical and organizational security measures. While we take reasonable steps to protect your information, no system can guarantee absolute security. Dr. JV Healing Pvt. Ltd. shall not be held responsible for unauthorized access or breaches beyond our reasonable control.

 

Marketing Communications

If you choose to receive communications from us, we may send emails, SMS, or messages through other communication platforms regarding product information, offers, or updates. You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

 

Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers such as logistics partners, IT service providers, customer support vendors, and analytics partners, strictly on a need-to-know basis
  • Government authorities or legal bodies, when required by law or to protect legal rights

All such disclosures are made in accordance with applicable laws.

 

Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. You can control cookie preferences through your browser settings.

 

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If such information is inadvertently collected, it will be deleted promptly on notification.

 

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws.

 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Requests will be addressed in accordance with applicable Indian data protection laws.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at

Dr. JV Healing Pvt. Ltd.
📧 Email: care@drjvhealing.com
📞 Phone: +91-8591881220